Saturday, January 19, 2013

TriMet's Five-Year Action Plan

TriMet's Five-Year Action Plan


Delivering Safe and Dependable Service

TriMet will provide service that is safe, dependable, responsive, easy and inviting by:
  • Focusing on customer needs
  • Ensuring financial stability
  • Building partnerships for transit growth

Action Steps

1. Focus on Customers
  • Create a culture of safety (Saporta)
  • Build and operate Portland-Milwaukie Light Rail (Blocher)
  • Restore 15 minute or better service on Bus and MAX (Lomax)
  • Expand service to relieve peak-hour crowding (Lomax)
  • Expand Bus service to enhance local community connections (Clark)
  • Simplify and streamline the fare system (Young)
  • Increase TriMet presence on the system (Lomax, Saporta)

2. Enhance Financial Stability
  • Increase fare system efficiency (deHamel)
  • Bring benefit costs in line with projected revenue (Stedman)
  • Increase employee productivity through improved attendance (Lomax)
  • Identify efficiencies, streamline processes and engage in continuous improvement (All)

3. Build Partnerships for Transit Growth
  • Engage our customers and constituents in ongoing conversations about service needs, improvements and funding (Clark)
  • Strengthen partnerships with other jurisdictions to ensure growing investment in transit access (Clark)
  • Build new partnerships for new projects identified in the region's high capacity transit plan (Clark)

TriMet makes life better for the community

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