· Rose Quarter-Holladay platform hardening fare inspection approach
· Despite game being a sellout, ridership was noticeably less than Thursday’s sellout game against Miami
o Ridership decline most likely explained by availability of free parking in Lloyd/Hollladay area on Sundays
· CS concentrated pre-sales efforts in former Free Rail Zone
o Encountered several dozen customers who were riding for first time since end of Free Zone and were unaware of the change. Some of those at Lloyd/NE 7th chose to walk
· An increasing high percentage of customers arrived at Rose Quarter with fare
o Inspectors sent 87 customers to buy Day tickets from us.
§ Best result thus far. Previous low was 120.
o Season began with 400+ arriving without fare, gradually worked its way down to a range of 200-225 for several weeks. With the last series of games we’ve gotten it down in the low 100s.
· Customers have mentioned the news media stories in the past week warning customers that we were stepping up enforcement.
· Steady number of customers (200-300) are choosing to/from walk from Lloyd/NE 7th stations
· Game lasted 2:17.
· Game remained close and a large portion of the crowd remained inside until the end
· Being an early game, we did not have extra service trains.
· Supervisors held trains to make best use of available capacity, and customers were able to make it through the inspection gates in time to board their trains.
· Inspection effort went smoothly with most customers prepared to show their fares
· As with the Miami game, we did have some new customers who appreciated the extra help buying tickets and directing them to platforms.
· TPD presence on post-event was helpful
· Only customers who had extended waits were EB Green customers (service was at 35 minutes and most waited about 25 minutes)