Saturday, July 7, 2012

Supervisory reports

Heavy pedestrian traffic on Hawthorne Bridge flowing out into the traffic lanes.

Every time the Hawthorne Bridge went up Police had to clear pedestrians off the span. This made a 5 minute bridge lift take closer to 15 minutes. There were three total bridge lifts prior to the fireworks event. When the actual event began pedestrian traffic flowed out into the travel lanes blocking Eastbound traffic for autos. Instead of trying to clear at least one lane and getting auto traffic through, Police just closed the bridge down to Eastbound traffic. Dispatch was not notified about the closure and a line 6 bus got stuck on the bridge ramp and had to sit through the entire event. A line 4 also was on the ramp but at the very end so I helped her back up and get out of it. After the event was over the bridge remained closed until the barges could be moved again. Because we get so little communication on what is happening on the bridge, it is my suggestion that we reroute all busses using the Hawthorne Bridge from 8:00pm to midnight during next year’s event.
We also could have used a few more extras post event. Several passengers had long waits due to overload pass ups.
Not nearly enough trains available to relieve load requirements. Needed more trains both east & west bound.

Very good deployment & cooperation from G4S. Willing to assist in any way possible. Just wish we had more..loading trains on a jam-packed platform with insufficient help.

Diverted a westbound train to eastbound service via 11th Ave terminus due to heavy platform loads.

(I was primarily posted at 1st & Yamhill)
No where near enough trains & personnel available. POST EVENT: These loads were comparable to the Grand Floral parade just without the available service. There needs to be a minimum of at least 4 more extra trains (2 for each direction, though 6 would be nice..) and all of those extra trains deployable on demand (no “schedule”). PRE EVENT there needs to be maybe 2 more trains (1 in each direction). They need(ed) to be deployable from closer locations for quicker access, ie: 2-3 @ 11th Ave, 1 @ Double-Tree, 1@ Broadway siding, 2@ west/east stub, 1 @ West Portal, 1 @ Expo, 1 @ Main St. Pocket. We used up our spare resources pretty quickly & then waited up to 30 minutes for regular service trains to arrive. Service should also be planned to accommodate trains deadheading out-of-service to/from storage/standby point to 1st & Oak and 3rd & Morrison as the platforms prior to these stops fill the available train(s) before anyone can even load at 1st & Oak/3rd & Morrison.
Rail & Field Ops/G4S deployment should be (1 at each location at a minimum): 1st & Oak, 1st & Yamhill, 1st & Morrison, & Pioneer. 1st & Morrison manned by 1 Rail & 2 G4S & 1st & Yamhill manned with 1 Rail & 6 G4S for intersection pedestrian assistance (pre & post) and loading assistance (post). 1st & Oak manned with 1 Rail & 4G4S (two per direction). Unknown how many were actually assigned to Pioneer but radio traffic indicated crush loads for quite some time post event. 1st & Morrison was a hot spot because no one was deployed there to allow w/b & e/b trains thru the ped traffic. (G4S did help where they could with this).
GREAT JOB from G4S. Very willing to assist in any way needed. Probably could have had 3-4 more officers, but they did great work with the resources they had. Customer Service should have their bullhorns issued/available to be able to address/advise the LARGE platform crowds of train arrivals/delays. Lack of information & a way to communicate to the platform caused some issues.
There were no cleaners available at or near RQTC. THIS POSITION REALLY needs to be deployed. This event, like many others, have alot of heavy drinkers riding the trains & having field ops street personnel address biohazards pulls resources that are already stretched thin and unnecessarily delays to trains that are already jam-packed. 

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